Welcome to Candela Cafe! I appreciate you taking the time to visit my website and explore my collection of vintage and boutique teacup candles. This page outlines the policies regarding the collection, use, and disclosure of personal information when you use my products. You will find the detailed terms that govern your use of candelacafe.com

Privacy Policy

At Candela Cafe, I take your privacy seriously. I only collect and use personal information that is necessary.

Information Collected: When you place an order or contact me through the website, I may collect personal information such as your name, billing address, shipping address, email address, and phone number. This information is used solely to process your order, send you order updates, and respond to any inquiries you may have.

Use of Information: Your personal information will never be shared with any third-party companies or individuals, except as necessary to fulfill your order (e.g., shipping providers) or comply with legal requirements.

Security: Candela Cafe takes reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Changes to Privacy Policy:

Candela Cafe may update this Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

Terms of Service

By accessing or using the website, you agree to be bound by these Terms of Service.

Orders: All orders are subject to availability and acceptance by Candela Cafe. I reserve the right to refuse an order for any reason.

Payment: Payment is due at the time of order placement. Candela Cafe currently accepts American Express, Apple Pay, Visa, Meta Pay, Discover, MasterCard, PayPal, Shop Pay, and Venmo for online orders.

Shipping: Shipping costs and estimated delivery times will be displayed at checkout. Certain products can only be delivered by local delivery, where I deliver the products to your provided address if you are within a 13 mile radius from my store location. Local delivery only* products will be mentioned in the description of these specific product pages, so it is your responsibility to read the description before placing an order. Additionally, Candela Cafe is not responsible for any delays caused by shipping carriers.

Returns: Candela Cafe does not accept returns, due to the fragility of the items, and the chance of the items being unproperly packaged for safe return. However, we do offer store credit.

Store Credit: Candela Cafe offers store credit for candles that were shipped and arrived damaged to your location.

Intellectual Property: The content of this website, including all text, graphics, logos, images, and other materials is the property of Candela Cafe or its licensors. You may not use any Content without Candela Cafe's written permission.

Contact Us

If you have any questions regarding this Privacy Policy or Terms of Service, please contact Candela Cafe via email at hello@candelacafe.com

Effective Date: This Privacy Policy and Terms of Service are effective as of May 5, 2024.